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Community-based care coordination

Because everyone deserves the opportunity to live their healthiest life.

At CHOICE, we're driven by the belief that every individual deserves the opportunity to thrive, regardless of their circumstances. However, health and social care systems operating in isolation often leave people struggling to navigate a maze of disconnected services. That’s why our mission is to create a unified network of partners that seamlessly connect individuals to the support they deserve.

Care when you need it most.

What is the Community Care Hub?

Through our community-based care coordination program, the Community Care Hub, individuals work with community organizations to receive comprehensive support tailored to meet their unique needs. These services and interventions cover a whole-person continuum of care, including physical health, behavioral health, and social supports, such as access to food or housing. The Hub is community-centered, equity-driven, and acknowledges and addresses the barriers to critical services that different individuals may face.

Does it cost money?

Services are offered at no cost to the community. The Community Care Hub is funded through multiple sources which include private, state, and federal programs. CHOICE has a unique method of blending the funding so these services can be made available to as many community members as possible within our region.

What services could I be connected with?​​

  • Food security

  • Housing

  • Medical referrals

  • Social services

  • Mental health

  • Medical care

  • Healthcare coverage

  • Pregnancy support

  • Postpartum support

  • Employment

  • Adult education

  • Medication assessments

  • Substance use

  • Oral Health

  • Family planning

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Ready to get connected?

Call the referral line at

1-800-662-2499

Who can call the referral line?

  • Community members seeking services for themselves

  • Friends or family members calling to refer someone they know

  • Hospital or medical care staff calling to refer a patient

  • Care coordinators from community organizations calling to refer a potential client

How does the process work?

You can connect with the Community Care Hub by calling the referral line.

Based on your location and needs, our Hub Coordinator will assign you to a Hub agency in your area.

A Care Coordinator will help you to set goals, access services, and become more engaged in your own well-being.

What organizations serve as care coordination agencies?

Coastal CAP

Serving: 

Grays Harbor County

  • Address: 101 E Market St., Aberdeen

  • Phone: 360-533-5100

Pacific County

  • Address: 1505 Pacific Ave N, Long Beach

  • Phone: 360-642-6100

North Pacific County

  • Address: 216 3rd St., Raymond

  • Phone: 360-209-6778

Lewis County

  • Address: 418 N Tower St., Centralia

  • Phone: 360-836-1937

Website: Coastalcap.org

Accepting referrals: Yes

Community Health Worker Coalition for Migrants and Refugees

Serving: Thurston and Mason Counties

Website: www.chwcoalition.org/integratedcare

Accepting referrals: Yes

Crossroads Housing

Serving: Mason County

Address: 71 Sargison Loop, Shelton

Phone: 360-427-6919

Website: crossroads-housing.net

Accepting referrals: Yes

Family Support Center of South Sound

Serving: Thurston County

Address: 3545 7th Ave SW, Suite 200, Olympia

Phone: 360-754-9297

Website: fscss.org

Accepting referrals: No

Gather Church

Serving: Lewis County

Address: 408 West Main St., Centralia

Phone: 360-827-0264

Website: gatherchurch.com

Accepting referrals: Yes

Love Overwhelming

Serving: Cowlitz and Wahkiakum Counties

Address: 1422 12th Ave., Longview

Phone: 360-846-0272

Website: loveoverwhelming.org

Accepting referrals: Yes

Lower Columbia CAP

Serving: Cowlitz and Wahkiakum Counties

Address: 1526 Commerce Ave., Longview

Phone: 360-425-3430

Website: lowercolumbiacap.org

Accepting referrals: No

Sea Mar - Grays Harbor

Serving: Grays Harbor County

Address: 1813 Sumner Ave, Aberdeen

Phone: 360-538-0799

Website: seamar.org

Accepting referrals: Yes

Sea Mar - Thurston County

Serving: Thurston County

Address: 3030 Limited Lane NW, Olympia

Phone: 360-491-1557

Website: seamar.org

Accepting referrals: Yes

Shelton Youth Connection

Serving: Mason County

Addresses:

  • 123 S 2nd St., Shelton

  • 23299 Hwy 3, Building A-2, Belfair

Phone: 360-462-0125

Website: sheltonyouthconnection.org

Accepting referrals: Yes

Thurston County Public Health and Social Services

Serving: Thurston County

Address: 412 Lilly Rd NE, Olympia

Phone: 360-867-2500

Website: thurstoncountywa.gov/departments/public-health-and-social-services

Accepting referrals: Yes

Youth and Family Link

Serving: Cowlitz and Wahkiakum Counties

Address: 907 Douglas St, Longview

Phone: 360-423-6741

Website: linkprogram.org

Accepting referrals: Yes

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